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Customer Service Officer – Ghazni

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Job Description

The New Kabul Bank announced one vacancy as Customer Service Officer job opportunity at Ghazni province of Afghanistan for the year 2021

Adherence to, obedience to, and follow the principles and regulations of the Central Bank and Administration, observance of hierarchy, observance of bank policies and operational procedures.


  • Location: Helmand
  • Organization: New Kabul Bank
  • No. of opportunity: 1
  • Gender: Male and Female
  • Application type: Online
  • Education: 
  • Experience: 
  • Deadline: 29. 06, 2021

Duties and Responsibility

  • Interview with customers before offering banking services and opening an account.
  • Obtaining a copy of the customer’s identity documents on the original identity documents (ID card or passport) during the opening of the bank account.
  • It is necessary to obtain a copy of the active license based on the original activity license.
  • Enter customer information in the system to open an account.
  • Control of arranging files of customer accounts, trade pendants, and other documents kept in the representative archive.
  • During the check-in process for qualified customers.
  • After verifying the identity of the customer and matching the signature, confirming the transactions (trading), and the process of opening an account with due regard for official competence.
  • Activate and block customer accounts based on customer requests.
  • Renewal and periodicity of KYC customer forms in accordance with the Compliance Operating Procedure and Policy.
  • Control over the maintenance of registers such as check issuance register, customer card register, account blocking register, and other registers as necessary.
  • Perform other official duties that are returned by the department and direct authority

Jobs Requirements

  • Education: Bachelor’s degree in Economics, Banking, Administration, and Commerce.
  • Experiences: Has one year of work experience in banking (preferably).
  • Language skills: Fluency in the official languages of the country and English
  • Skills: (Familiarity with computer programs )

How to Apply

Apply Now

Email Submission

[email protected]

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